Galaxy Note 7 Carnage – What Can You Do About It?

Galaxy Note 7, the $900-a-piece explosive, is all over the news for its ability to, well, blow to kingdom come. Even the manufacturing company, Samsung, has taken a notice of this… anomaly and has finally decided to recall the units summing up to a staggering 2.5 mil. Here are the details of what caused Galaxy Note 7s, released 15^th September and prior, to go boom and what your options are regarding this colossal mess.

We wish Samsung took out some time to answer these questions earlier, but for many customers, it’s still not too late. Samsung UK has recently posted a QA section addressing questions about 7 and what caused the phones to celebrate early 4^th of July.

Now, Samsung has posted a Q&A section on its UK news portal where it announced the Galaxy Note 7 where it explained what the issue is. According to Samsung’s investigation, it turns out to be an issue with the phone’s battery cell and according to the manufacturer, has nothing to do with the phone. Isn’t that a sign of relief? This means that if you can just get a new battery from an iPhone & Samsung Accessories supplier for your running Note 7, your phone can be safe once again. Samsung further says the overheating and then the subsequent explosion issue was a result of electrodes coming into contact, which, rest assured, is a very rare manufacturing issue.

And since it’s only limited to Note 7s, owners of S7, S7  Edge and others don’t have to be worried about anything at all, since each model has a different design and goes through different manufacturing process. S7 owners can use their phones free from any sort of tension. If the phone does exhibit an issue post-warranty period, users can always buy parts from reliable iPhone & Samsung Accessories store.

It still remains unclear if Samsung itself was the sole entity responsible for this train wreck since company says they collaborate with various supplier to stay abreast with demands. With that said, Samsung nailed the coffin saying customers are always on top of their priority list and that they’re doing everything possible to make sure customer satisfaction is met.

My take on all this? If you have Note 7, the best bet for you is to have it changed with a new Note 7. You can contact your vendor or contact Samsung at 1-800-SAMSUNG for a through guidance on how to have it replaced. You can also get a battery from a vendor that supplies iPhone & Samsung Accessories, but like I said, getting a new phone is always a better option. Also, if you haven’t bought a phone Note 7, it’s better to pass this one and go for an S7 or an iPhone 7 instead. These are by far, more reliable than Note 7 and iPhone & Samsung Accessories are also easier to find compared to Note 7 which is already being called back. One final suggestion will be to go for S7 or S7 Edge in case of replacement because yes, Samsung is allowing that so it’s great to get something that’s proven to be reliable than Note 7.